Privacy Policy

1 - Introduction

We are committed to respecting the privacy and confidentiality of the personal data provided to us. This Privacy Policy therefore explains how that data is processed in accordance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the new General Data Protection Regulation.

Use of this website is governed by the terms and conditions set out below, which the User undertakes to comply with in full. The User must not use this website if they do not agree to these terms and conditions.

2 - Your consent

By using our website and our platforms, the User agrees to our Privacy Policy.

3 - Why do we process personal data?

The personal data collected is primarily used to respond to requests for information and contact, manage contracts, provide services and communicate changes to the products and services subscribed to. With your consent, it may also be used to promote new products and services and news about Casca Rija, conduct evaluation surveys and provide information required by law.

4 - What personal data is collected?

The personal data collected is normally limited to your name, address, telephone / mobile number, tax identification number and email address, but other data necessary to supply products or services may also be collected. In addition, when emails are sent, statistical data is collected to help us understand how each subscriber interacts with the email received.

5 - How is personal data collected?

Personal data is generally collected when you subscribe to one of our products or services. Some personal data must be provided for us to deliver the service.
We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to assess and formalise your application to become a partner or employee, to operate and manage the website, to prevent fraud and to keep a record of your contact details.
We always respect your right to privacy and do not collect any personal information about you without your prior, explicit consent. Your personal data will not be reused for other purposes that have been identified in advance or that have no connection with the purposes for which it was originally collected.
However, you are solely responsible for providing incorrect or inaccurate data.

6 - Data relating to minors

The website is not intended for children under 16 years of age. We therefore ask that children under this age do not use the website or provide us with personal data through it.

7 - Sensitive data

We expressly ask you not to send us or disclose any sensitive personal data, namely information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data concerning a natural person’s sex life or sexual orientation. Such personal data will be deleted immediately.

8 - How long is personal data retained?

The personal data you provide to us will be retained for a maximum of ten years. However, in certain cases we may retain data for longer periods, particularly when required by law.

9 - Right to access, rectify and update data

Under the applicable legislation, you are guaranteed, as the data subject, the right at any time to access your personal data, request its rectification or supplementation, object to its processing, except where strictly necessary to provide the service, and/or request data portability, and request the deletion of your data for marketing or telemarketing purposes or for inclusion in subscriber lists and information services.
You may request any of the actions mentioned above through the contact page on our website, using the most convenient and accessible method for your needs, by contacting us at our address, by telephone or by email.
If you ask us to delete some or all of your personal data, we may be unable to provide some of the services you have requested. We will retain the personal data necessary to fulfil your legal obligations.
We reserve the right to request identifying information about the person placing an order in order to verify their identity.

10 - Disclosure of information to third parties

We do not sell or trade your data.
In the course of our activities, we may use third parties to provide certain services, which may require those entities to access the personal data of our users and customers. When this happens, we take all appropriate precautions, contractually requiring those entities to implement suitable technical and organisational measures to prevent unlawful processing and ensure the availability, integrity and confidentiality of the data.
Personal data may also be made available to courts and other competent authorities in strict compliance with the law, particularly where necessary to resolve billing disputes and for activities relating to the protection of public security, national defence and state security, and the prevention, investigation or detection of criminal offences.

11 - Security

Ensuring the confidentiality, integrity and availability of data is a commitment we make to all our customers and users.
To this end, we follow best practices in information security management and require our employees to comply strictly with rigorous standards, ensuring the security of the personal data provided to us. They may not use that data for any purpose other than those defined in the contract or combine it with other data available to them.
Please note that data transmitted over the Internet is not fully protected against possible interception. You are entirely responsible for transmitting access credentials, passwords, confidential codes and any sensitive information.

12 - Cookies

We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.
This website uses cookies to help determine its usefulness, users’ interest and the number of visits, enabling faster and more efficient browsing and removing the need to enter the same information repeatedly.
The use of cookies on this website will always require your prior consent.

The cookies we use are:

1. PHPSESSID: a cookie that allows the website to respond to any action the User performs on the website, such as completing a survey form. The website does not work correctly if this cookie is not used.
2. xms_user: a cookie used by back-office users. The website works correctly if this cookie is not used.
3. __utma, __utmb, __utmc, __utmz: Cookies __ utmz beginning with "__utm" enable the analytics software to function. This software helps analyse website visitors and provides anonymous information, such as the browsers used, returning visitors and responses to marketing activities.
4. __atuvc: The _atuvc cookie is created and read by the website’s JavaScript, which enables content sharing on the social network service "AddThis".

All browsers allow the User to accept, reject or delete cookies, including by selecting the appropriate settings in their browser. You can configure cookies in your browser’s "settings" or "preferences" menu. To learn more about cookies, including how to see which cookies have been created and how to manage and delete them, visit www.allaboutcookies.org, which includes information on managing your settings for different browser providers.
Please note, however, that disabling cookies may partially or completely affect your browsing experience on the website.

Google Analytics browser opt-out

To give visitors more choice over how their data is collected by Google Analytics, Google developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out Add-on does not prevent information from being sent to the website itself or to other web analytics services. Find out more about the Google Analytics Browser Opt-out Add-on.

13 - Links to third-party websites

The links on this website may lead to other websites. We do not accept responsibility for, approve, support or endorse in any way the content of those websites or of websites linked to or mentioned on them.

14 - Changes to the privacy policy

We reserve the right to modify this privacy policy at any time, so we recommend reviewing it regularly.
All changes take effect immediately after publication on the website.
If you object to changes to our privacy policy, you must stop using our services, including the website.

15 - General provisions

We are not responsible for damage caused by viruses that may infect the User’s computer, network or other property as a result of accessing our website and downloading content from it to the user’s computer or network.

16 - Contact, queries and questions

If you have any queries or questions, would like to update, delete or change any personal information we hold about you, or have concerns about how we handle any privacy matter, please use the contact page on our website. Choose the most convenient and accessible method for your needs, using the address, telephone number or email address listed in our contact details.